SIBOTION S28MAX 528 USD Secure WooCommerce checkout

Help centre

Frequently asked questions.

Straightforward answers about the S28MAX, flying, ordering, shipping and support.

Flying with the S28MAX

Can I take the S28MAX on a plane?

Carry-on size limits and lithium-ion battery rules vary by airline, route and destination. Always confirm the latest requirements with your airline before booking or travelling.

What size is the S28MAX?

The S28MAX measures 45 x 30 x 63 cm. Each airline sets its own cabin baggage limits, so confirm the dimensions policy for every airline you plan to fly.

What battery information will be available?

The S28MAX uses a removable 91.25 Wh lithium battery. The stated charging time is about two hours. Airline rules still vary, so confirm the latest requirements with the operating carrier.

Product & specifications

What are the confirmed S28MAX specifications?

The S28MAX is a 45 x 30 x 63 cm carry-on with 38 L of capacity, a 91.25 Wh removable lithium battery, about two hours of charging time and a ride mode up to 15 km/h.

What are the weight and rider limits?

The S28MAX weighs 16.53 lb, supports a maximum load of 150 kg and is recommended for riders between 1.2 m and 1.8 m tall. The body is made from aluminium alloy.

What is the product made from?

The S28MAX body is made from aluminium alloy, with the three colourways shown on the product page.

Ordering & payment

How much does the S28MAX cost?

The S28MAX is $528 USD. Checkout is processed through WooCommerce, with PayPal available as a payment option.

How do I get product updates?

Leave your email on any newsletter form on this site to receive product, shipping and care updates.

Shipping & returns

How much is shipping?

Shipping is available to the eligible US states listed at checkout. The flat rate is $30 per item, with an estimated delivery time of 18-30 days after order confirmation.

What does the return policy cover?

There is a 3-month return window when the product arrives with visible transit damage or cannot be used normally. Contact support with the order number, photos and a description before returning the item.

Warranty & support

What warranty does the S28MAX include?

The S28MAX includes a one-year warranty. Contact support with the order number, photos or video and a description of the issue to confirm coverage and the claim process.

How do I contact SIBOTION?

Email leonali9928@gmail.com, message WhatsApp @SIBOTION or use the contact page.

Still have a question?

Email leonali9928@gmail.com or visit the contact page.

Contact us

SIBOTION S28MAX

Make your next journey the calmest one yet.

$528 USD · 45 x 30 x 63 cm · 38 L capacity · 15 km/h ride mode